BTA2023 Ghana Link Network Services Ltd., operators of the Integrated Customs Management System (ICUMS), has assured stakeholders in the shipping, logistics, and transport sectors that no data was lost during the temporary system interruption on October 23, 2024.
Key Updates on the ICUMS Upgrade
| Aspect | Details |
|---|---|
| Nature of Interruption | Planned system upgrade to enhance performance and security. |
| Impact on Users | Temporary access issues for some users. |
| Data Security | No data loss; all records from 2020 to 2024 remain intact. |
| System Restoration | Fully operational within a short period. |
| Compliance | Adheres to Ghana’s Data Protection Act, 2012 (Act 843). |
Company’s Statement
- Not a system failure: The disruption was part of a scheduled optimization, not a deliberate shutdown.
- Data remains intact: All trade documents and customs records are retrievable through the ICUMS platform.
- High data security standards: No breach of confidentiality before, during, or after the upgrade.
