BTA2023 In a bold move to enhance efficiency and reduce waiting times, Ghana’s Minister for Foreign Affairs and Regional Integration, Mr. Samuel Okudzeto Ablakwa, has announced plans to transition the passport office into a 24-hour operation.
Speaking at the passport headquarters in Accra, Mr. Ablakwa emphasized the government’s commitment to speeding up passport processing, ensuring that applicants receive their passports within a week of application.
Three-Shift System to Cut Delays
“We are moving towards a 24-hour passport administration system. This year, we are rolling out a three-shift system to cut down waiting times and make the process more efficient,” Mr. Ablakwa stated during a tour of the facility.
He stressed that the 24-hour economy initiative—a broader government strategy aimed at job creation and improving public service efficiency—would play a crucial role in achieving this goal.
Infrastructure Expansion & Digital Integration
To support the initiative, the government will expand storage facilities, data centers, and public amenities at the passport headquarters. Additionally, plans are in place to introduce chip-embedded passports and integrate passport data with the National Identification Authority (NIA) system to streamline verification processes.
Mr. Ablakwa also hinted at a revision of passport fees, with potential cost reductions for ordinary applicants and higher fees for premium services.
“This initiative marks a major step towards modernizing Ghana’s administrative services and reinforces the nation’s commitment to a more efficient, tech-driven, and accessible public sector,” he concluded.
